Rufous

{
  "post": {
    "title": "Unable to log into launcher - Verification Failed - missing birthdate",
    "selftext": "I am unable to log into the launcher of deltaforce and was wondering if someone has a similar issue?\n\nI received a PC Alpha Test Invitation, but I'm encountering a problem when I try to log in. I keep getting the error message: \"Verification failed. The verification email is not confirmed. Please check the mailbox and try again.\n\n\"I believe this issue might be related to the steps I followed when logging into my account via the launcher for the first time. My account did not have a birthdate set, which I think caused these problems.\n\nAfter logging into the launcher, it requested an email address for parental consent, as is required for underage customers. Since I am not underage, I provided my own email address. The system sent me an email titled \"\\[levelinfinite\\] Parental Consent Gate: 12714863736475486264.\" However, when I clicked the URL in the email, I received a white screen with the following error: \"fetch data error, missing 【private\\_policy】 Please contact INTL assistant.\n\n\"Here's the URL I was directed to:https://common-web.intlgame.com/compliance?scene=email&lang\\_type=en&channelid=131&game\\_name=&gameid=29158&os=5&redirect\\_url=https%3A%2F%2Fli-sg.intlgame.com%2Fv2%2Fminorcer%2Femail\\_certificate%3Fchannelid%3D131%26gameid%3D29158%26openid%3D%26os%3D5%26qr\\_code%3D%26source%3D19%26ts%3D1722846576%26uid%3D2289098182905189%26sig%3Dcce574385c07c9c4d335f41f73244cdf&region=056&terms\\_of\\_service=&the\\_privacy\\_policy=&uid=2289098182905189\n\nAfterward, I logged into my account on the website and noticed my birthdate wasn't set, which might be why the system identified me as underage. I updated my birthdate to reflect my actual age and attempted to log into the launcher again, but since then I keep getting this verification error.\n\n  \nI already tried both the password login, and the verification code login.",
    "url": "https://www.reddit.com/r/DeltaForceGlobal/comments/1ekjcmm/unable_to_log_into_launcher_verification_failed/"
  },
  "comments": [
    {
      "body": "Do you have a level infinite account?",
      "replies": [
        {
          "body": "Yes, this is where I noticed there was no birthdate linked to my account. I updated it there.",
          "replies": [
            {
              "body": "If you still can’t log into the launcher, even after updating your birthday, I would delete the launcher from your PC and do a fresh install of it and try again.",
              "replies": [
                {
                  "body": "Ty for the suggestion, i tried it but still get the same error.\n\nI guess I broke it after giving a parental emailadres. I shouldnt have done that and should have searched why it was asking me for one instead.\n\nI send a support email to [service@playdeltaforce.com](mailto:service@deltaforce.com). Lets hope they can help me further :) I did notice i got no automatic reply, as most service emails usually have to confirm your email was delivered... Hope this email is not broken or something.\n\nGuess this is why it is still in alpha :) To iron out bugs like this and others. Lets hope they can quickly fix my account so i can actually try out the game soon :)",
                  "replies": [
                    {
                      "body": "so for your issue, you need to add the \"@\" after \"the-privacy-policy=\" after the = sign, put the @ and that should fix your problem...\n\n  \nmy problem, how did you get it to even ask you for your parental consent email. I can't even get that far.",
                      "replies": [
                        {
                          "body": "it asked that when i logged into the launcher :/"
                        }
                      ]
                    }
                  ]
                }
              ]
            }
          ]
        }
      ]
    },
    {
      "body": "Im having the same issues, it asks me to verify on the launcher and then I get stuck on a loading screen. If they fix this I will come back to this post."
    },
    {
      "body": "try now, i have the same problem but it appears they solve it.",
      "replies": [
        {
          "body": "Thanks, it works for me now!"
        },
        {
          "body": "Thanks. Working for me too"
        }
      ]
    },
    {
      "body": "where were you able to see that your birthday wasn't set? how were you able to get it to send you an email for consent? I can't do any of that.",
      "replies": [
        {
          "body": "after logging into the launcher for the first time, it asked me for the emailadres of my 'parent'. So i just put my own email there.\n\nI checked if my birthdate was set by logging into [https://pass.levelinfinite.com/](https://pass.levelinfinite.com/), and then checked every page of the account. Suddenly on one page it asked for my birthdate. I think it was in the billing page",
          "replies": [
            {
              "body": "yea thats really wild, I don't get any of those options. even on level infinite. nothing on their website lets me change anything about my account."
            }
          ]
        }
      ]
    },
    {
      "body": "I can't put my birthday anywhere and parental verification never loads",
      "replies": [
        {
          "body": "same here, thats where I'm at."
        }
      ]
    }
  ]
}