{
"post": {
"title": "Roblox Direct Chat not working?",
"selftext": "Is anyone else having this issue? Does anyone know how to solve this bug? Please help me if you know how to fix this! I'm a PC/laptop user and I'm having a direct chatting issue on the Roblox website. I can chat with friends in-game just fine, but on the Roblox website, I can only see old group chats from 2020... I remember leaving the group a long time ago, so how come I can see the chats now?\n\nYes, I am over the age of 13. No, I don't have parental controls enabled-as far as I can tell. Yes, I have gone to Settings > Privacy & content maturity > Communication > Roblox Chat > Direct Chat to see if I didn't enable it.\n\nMy direct chat with friends is enabled, but I can't seem to chat with any of my Roblox friends. \n\nI have also tried going to my profile, clicking on one of my friend's profiles & then clicking on the chat icon. I can chat with some of my friends, but not all of them. Some chats work and go through but whenever I reload, the entire chat disappears from the bar. Some just don't work at all, I've tried sending \"hey\" to several of my friends and it always shows an error. Please, does anybody know how to fix this bug?\n\nhttps://preview.redd.it/xubixp31iz2e1.png?width=366&format=png&auto=webp&s=b68096b69bfd4e99a132b5b3e7497bdb7a114bc6\n\n",
"url": "https://www.reddit.com/r/RobloxHelp/comments/1gzbyub/roblox_direct_chat_not_working/"
},
"comments": [
{
"body": "maybe some of your friends are under 13 and due to direct chat being not allowed on people under 13, you cant talk to them\n\n\nother than that, that's all i know",
"replies": [
{
"body": "that could be the case! thanks for replying and inferring your thoughts on what's going on",
"replies": [
{
"body": "your welcome!",
"replies": [
{
"body": "woah that's a quick reply. :0",
"replies": [
{
"body": "i have nofications on when someone replies to me so i reply fast",
"replies": [
{
"body": "makes sense"
}
]
}
]
}
]
}
]
}
]
},
{
"body": "I'm having the same problem",
"replies": [
{
"body": "oof, I hope it gets resolved quickly"
}
]
},
{
"body": "Been having the same issue here for about 8 hours now. Not sure what causes it, but I sent a report into roblox. Do you use Opera? Trying to work out if it's a browser issue lol",
"replies": [
{
"body": "oh dang, I hope Roblox gets to fixing it soon. I don't use Opera, but it could be a browser/vpn issue. I'll try to work it out, thanks!"
}
]
},
{
"body": "I have a similar issue except mine is that my top messages / chats are with people i've added and have never actually messaged. So i have to scroll down to find my conversations with people, its very annoying.",
"replies": [
{
"body": "aw that sucks. you could copy and paste a message to the people you've added but never messaged to try to solve this issue?",
"replies": [
{
"body": "Now what you said your problem was is happening. Except its not groups its ONLY people i never messaged. Roblox must be having issues.",
"replies": [
{
"body": "I have this problem too. None of my friends that I have been messaging appear in the Roblox chat. And also when they directly chat with me on the Roblox chat it doesn’t appear for me nor notify me, I have to click on their profile then chat in order to see messages. ",
"replies": [
{
"body": "I have the EXACT same issues. Roblox better fix this ASAP.."
}
]
},
{
"body": "yea Roblox's new update must be messing with the chat system somehow"
}
]
}
]
},
{
"body": "I been having the same issue, hopefully they fix it soon, I keep missing messages since I have to search for the person to even see the messages"
}
]
},
{
"body": "this happened the first day for me, and now it changed it so that all the friends i havent spoken to are at the top, while the ones i even currently am replying to are at the bottom\n\n\n\nI don't know what to do, all of them are over 13."
},
{
"body": "you can also see direct cjhats ingame"
},
{
"body": "My direct chat is not working even tho I have it on everyone and I don't know if this is a big because it said it's a unknown issue so I don't if they are working on fixing it but I am on mobile so I have it to everyone on direct chat and it won't pop up I even try putting it to no one and than back to everyone seeing if it would work but it didn't so please fix the bug"
},
{
"body": "Yo tengo el mismo problema, y soy mayor de 13 años, ya llevo así 3 días, q horror 😩 ójala roblox lo arregle"
},
{
"body": "ik this was 7 days ago, but I’m having the same problem. I try chatting one on one with my friend, but it just shows up blank. I’m able to chat, but it literally doesn’t pop up and it’s getting annoying, which means im not able to actually chat with them. I’ve tried everything, and nothing is working. I friended one yesterday and one today! If anyone has any suggestions, please tell me! \\^\\^",
"replies": [
{
"body": "Hey, I found a slight workaround, though it only works whilst in-game. If you access the website chat from the in-game feature, you should be able to find new chats if you refresh the chat area by searching a name or something in the search bar. Notifications should pop up semi-reliably whilst in-game. Hoping Roblox actually gets onto dealing with this."
}
]
},
{
"body": "has anyone left several groupchats and then this had happened? anyways just click on someones profile and click chat"
},
{
"body": "yes its happing to me aswell. i sent them a reqest to do direct chatting and its not working there declining it- its so annoying. i js wanna talk to my freinds 🙏😭"
}
]
}