{
"post": {
"title": "For anyone having problems with Xbox App on PC and error codes (FIX)",
"selftext": "So I was at my wits end trying to figure out the error codes for my Xbox App. Sometime a few weeks ago it started giving me an error code (0x80070426) and would not open. I attempted every 'fix' that I found online, including the official Microsoft Gaming Services Repair Tool which also gave a \"complete with failure 0x8000ffff\" error code. I uninstalled both several times, attempting to repair via windows, removed Gaming Services with PowerShell, EVERYTHING. \n\nFINALLY I came across a page that suggested I might need to delete the registry keys. [https://www.guidingtech.com/fix-gaming-services-wont-install-update-on-windows/](https://www.guidingtech.com/fix-gaming-services-wont-install-update-on-windows/) about halfway down. After deleting the reg keys, restarting, and running the Gaming Services Repair Tool, I was able to successfully reinstall it without errors and now my Xbox app is working again. Hopefully this helps some people out there",
"url": "https://www.reddit.com/r/microsoft/comments/1couziq/for_anyone_having_problems_with_xbox_app_on_pc/"
},
"comments": [
{
"body": "Really appreciate the post! It was driving me CRAZY! What worked for me is resetting the cache in the Microsoft store in step 4.",
"replies": [
{
"body": "Glad it was that easy for ya lol that website mentioning the registry keys is th only one I've found suggesting that. I'm so happy I got it working again",
"replies": [
{
"body": "i have had this issue for a year almost now. i think the reason may be due to 22H2 not installing properly and is blocking gaming services from starting. im gonna try and install windows 11 to see if it fixes it. ive tried almost everything under the sun",
"replies": [
{
"body": "I was having the same problem with 22h2 not installing, it recently worked for some unknown reason, but that was waaay after I got gaming services fixed and the app working again",
"replies": [
{
"body": "i finally fixed my issue. a install of windows 11 fixed it. hallelujah i can play forza again"
}
]
}
]
}
]
}
]
},
{
"body": "Omg I could kiss your feet right now if I, could this worked completely, If anyone else is reading this please try this method I was gonna give up no less than a minute ago and it finally worked…yay!!!",
"replies": [
{
"body": "So glad I could help at least 1 person out! 😁 I was troubleshooting for weeks and ready to cancel my gamepass sub before I found that lol"
}
]
},
{
"body": "Tried all 4 things in that link and still can't get the Gaming Services Repair Tool to work. Still getting the same error code",
"replies": [
{
"body": "So you're still unable to play any games on the Xbox app on PC?",
"replies": [
{
"body": "Yessir that’s correct"
}
]
},
{
"body": "I'm in the same boat. My app will launch but on loading it it gets stuck at updating hitting 100% and then throws the generic failure error and sends me to a page for Generic Xbox troubleshooting. I've gone all over the place and have no idea at this point."
}
]
},
{
"body": "sadly stil the same happening for me after removing both keys and repair tool - have tried allsorts - driving me mad but got too much stuff on to risk a windows reset",
"replies": [
{
"body": "Damn I'm sorry man, if I find anything new that I hadn't tried before I'll let you know",
"replies": [
{
"body": "In the end I just thought soddit, ran the media creation tool and just hit update this pc (even tho it's the same version of win10)......then selected to keep all files and apps..took about 30mins or less........and it worked!!! Hallelujah. Only issue I seemed to have was Nvidia drivers related when setting to 10bit but I uninstalled Nvidia drivers, then ran DDU installer on safe mode, then reinstalled fresh and all good.......honestly wish I just did this a few months ago as wasted far far more time trying to fix the issue rather than just go over the top of it",
"replies": [
{
"body": "After months of waiting for Windows updates and various methods of fixes, I followed what you wrote and the Xbox app now works again! Thanks!"
},
{
"body": "Worked for me too. Best solution, and painless. Kudos man!"
},
{
"body": "It didn't worked for me, unfortunately.",
"replies": [
{
"body": "Hello there.\n\n\nWe understand you needed help with your Xbox app, and we're here to assist you.\n\n\nFor your privacy and security, we've sent you a private message. Please respond to us there.\n\n\nWe look forward to hearing from you. -J.P."
}
]
}
]
}
]
}
]
},
{
"body": "Hi weary wanderer, you're probably here cause of that damn Xbox App not working for some reason.\n\nLiterally stop doing what you're doing, and stop looking for any other solution. Do what /u/Sure-Operation-8634 said [here](https://www.reddit.com/r/microsoft/comments/1couziq/for_anyone_having_problems_with_xbox_app_on_pc/lf8ud2y/), i.e. in-place reset/upgrade of windows with keep all files and apps. It takes 30m, and windows is exactly the same after the reset, with Xbox working."
},
{
"body": "Thanks it fix my xbox I'm trying to fix it a week and now i can fianlly play"
},
{
"body": "After uninstalling the registry keys, I cant open the xbox app. It keeps saying \"looks like you're stranded\" despite reparing, reseting, and uninstalling. Help please.",
"replies": [
{
"body": "Did you run the Microsoft gaming services repair tool after deleting the reg keys? \n\nhttps://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool",
"replies": [
{
"body": "I just did and it prompted me with \"Completed with failure (0x80073cfa).\""
}
]
}
]
}
]
}